Clairsoir: the real chat window, tried on a made-up listing
Illustration photo
1 / 4
The Rowan · fictional address
Bright 4½ on the 2nd floor
$1,395a month, heated
The real window, as I install itThursday, 11:12 pm
Opening the window…
11:12 pm Try it
On a Thursday night, a renter writes.
Tap the next question: the answer arrives in the window. The answers in this example are written in advance, and nothing you type leaves your device.
Type your own question in the window, or tap one below: it goes through the real window, and the real engine answers from the listing.
Here is the exchange as it plays out in the window.
-
The renter
“Hi, is heating included?”
Answered from the listing. Yes. According to the listing, heating and hot water are included in the rent of $1,395 a month. Electricity is not included.
-
The renter
“Is there a storage locker in the basement?”
Not published. Whether there’s a storage locker in the basement isn’t something I have on file, so I won’t guess. The team can answer you: tap “Talk to a person” and leave your name and a number.
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The renter
She taps “Talk to a person” and leaves her name and number.
Handed over. “Your request is logged as tkt-4c1e07a9.” Then, once the email has gone: “Sent to the Rowan team. They’ll be in touch tomorrow before noon.”
Here the hand-off is real. A name and a number left in this example go to Clairsoir, not to a landlord. The prepared tap leaves a made-up one.
Start over from the beginning, with the consent screen the renter sees.
11:15 pm, in the landlord’s inbox
New lead from the web chat on The Rowan.
- Building:
- The Rowan
- Name:
- Ariane Lacasse
- Contact:
- 514 555-0142
- Preferred time:
- tomorrow after 5 pm
What they asked:
- Hi, is heating included?
- Is there a storage locker in the basement?
- Ticket:
- tkt-4c1e07a9
- Created:
- Thu Oct 1 2026, 11:15 PM EDT (2026-10-02 03:15 UTC)
- Lead id:
- lead-3b9e51c2d7a0
- Came in:
- the renter asked for a person with the chat's "Talk to a person" button
- Promised:
- the Rowan team will be in touch tomorrow before noon
Sent by the web-chat assistant on The Rowan's website. Replying to this email reaches the assistant's operator, not the renter: to answer the renter, use the contact above.
As sent. The name and the number are made up.
The real email’s layout, with the made-up name. From this page, the email goes to Clairsoir’s inbox.
The apartment
Large 4½ on the second floor of a small brick building. Windows on two sides and hardwood floors. The double living room leads to a closed kitchen.
Two closed bedrooms and a bathroom with a tub. Washer and dryer hookups, 12-month lease.
To visit, write to us in the chat window.
- Rent
- $1,395 a month
- Included
- Heating, hot water, stove, fridge
- Not included
- Electricity
- Rooms
- 4½, two bedrooms
- Floor
- 2nd of 3, no elevator
- Outside
- Back balcony

4 / 4 · The front 
2 / 4 · The back bedroom
The Rowan does not exist. This listing is an example made by Clairsoir.Illustration photos, credits at the bottom of the page.
On your page
I install this window on your rental pages.
Ask for the free month Installed free for one month. Then $3 per unit per month, only if you keep it.
Everything else is on the home page.